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4Ps B&M: Slowdown impact?
Slowdown
impact has been there and more in recent times. Input costs have gone up over the last two years. We had to increase MRPs as there was significant inflation across the board. However, at the same time, we concentrated on delivering better quality competitively. So price change was not just a commercial decision, but a combination of handling costs and increasing consumer value. There could have been an impact on our volumes, but then the world does not end in one quarter.4Ps B&M: What is your take on competition?
Britannia is comparatively in a stronger position in the biscuit market and is the market leader. We feel confident that we will be able to take on any challenge. We have healthy respect for competition. For us, the key criteria is to increase our market share.
4Ps B&M: Which strategies find Britannia in a good stead?
Over the least few years, a lot of effort has been put in strengthening our brands, in terms of USP, advertising, product mix, packaging, et al. Therefore, we have a robust and healthy all round growth. We chased consumption opportunities everywhere and increased our tonnage by 15-20% yoy. We also made significant changes in our ‘go-to-market’ strategy.
4Ps B&M: Some say that you are not aggressive with new launches?
The only new category in the biscuit space in last one year was nutritional biscuits – NutriChoice launched by us. There were no other product launches. We’ve certainly done more than competition but yes, we’d like to do more.
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