Wow! Film stars who are loyal!
In today’s highly competitive environment, brand loyalty is a topical issue, for it becomes difficult for a brand to engage customers for long. Those who do succeed tend to get rewards in terms of customer retention. Loyal customers are also likely to spread positive word of mouth to other consumers, thus becoming advocates of the brand. For the second year running Airtel has topped the Brand Loyalty Index. Airtel continuously engaged its customers with innovative product offerings, VAS and its high value customer retention programme.
For more articles, Click on IIPM Article.
Source : IIPM Editorial, 2010.
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
For More IIPM Info, Visit below mentioned IIPM articles.
Follow Arindam Chaudhuri on Twitter
IIPM B School on Twitter
Management guru Arindam Chaudhuri’s latest blockbuster book, Discover The Diamond In You
IIPM 3-year full-time Integrated (MBA BBA) Programme
IIPM 2-year full time Programme (leading to the award of the MBA degree from IMI)
B-schools expect higher rate of campus placements this year
Arindam Chaudhuri (IIPM Dean) – ‘Every human being is a diamond’
IIPM Best B School – EVENTS
IIPM conceptualized the grand final of Dare ‘10 — the most prestigious of international B-school student quizzes
In today’s highly competitive environment, brand loyalty is a topical issue, for it becomes difficult for a brand to engage customers for long. Those who do succeed tend to get rewards in terms of customer retention. Loyal customers are also likely to spread positive word of mouth to other consumers, thus becoming advocates of the brand. For the second year running Airtel has topped the Brand Loyalty Index. Airtel continuously engaged its customers with innovative product offerings, VAS and its high value customer retention programme.
For more articles, Click on IIPM Article.
Source : IIPM Editorial, 2010.
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
For More IIPM Info, Visit below mentioned IIPM articles.
Follow Arindam Chaudhuri on Twitter
IIPM B School on Twitter
Management guru Arindam Chaudhuri’s latest blockbuster book, Discover The Diamond In You
IIPM 3-year full-time Integrated (MBA BBA) Programme
IIPM 2-year full time Programme (leading to the award of the MBA degree from IMI)
B-schools expect higher rate of campus placements this year
Arindam Chaudhuri (IIPM Dean) – ‘Every human being is a diamond’
IIPM Best B School – EVENTS
IIPM conceptualized the grand final of Dare ‘10 — the most prestigious of international B-school student quizzes
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